Employee Engagement Manager 3.5.0

Employee Engagement Manager 3.5.0

NICE Ltd  ❘ Logiciel gratuit
Android iOS
hors 1690 votes
Dernière version
3.5.0
Coffre-fort à installer
VERY GOOD User Rating

The NICE Employee Engagement Manager (EEM) is a powerful tool that allows frontline agents to effectively manage their schedules and activities in the contact center. With its exceptional visibility, flexibility, and control, the NICE EEM app offers a range of benefits that enhance your experience:

  • Self-Service Scheduling, 24/7: Use the NICE EEM mobile app as your personal assistant for all your contact center scheduling needs. Whether you're in the contact center or on the go, you can conveniently view your hours and shifts with precision.
  • Greater Schedule Control: Say goodbye to long wait times and endless email exchanges with supervisors or administrators. With EEM's in-app approval flow, you have outstanding responsiveness and control to quickly adjust your schedule as needed.
  • Better Work-Life Balance: NICE EEM allows you to customize your schedule based on your preferences. From adding extra hours to swapping or trading shifts, you have the opportunity to optimize your work-life balance. Note that these schedule change opportunities are subject to the specific processes and needs of the staffing operation at any given time.

For more information on the terms of use, please refer to the EEM App Terms of Use.

NOTICE: Before using NICE EEM, please ensure that it has been deployed in your contact center. If unsure, check with an administrator at your organization for confirmation.

Vue d'ensemble

Employee Engagement Manager est un logiciel de Logiciel gratuit dans la catégorie Affaires développé par NICE Ltd.

La dernière version de Employee Engagement Manager est 3.5.0, publié sur 04/07/2024. Au départ, il a été ajouté à notre base de données sur 14/10/2023.

Employee Engagement Manager s’exécute sur les systèmes d’exploitation suivants : Android/iOS.

Utilisateurs de Employee Engagement Manager a donné une cote de 4 étoiles sur 5.

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